| BPO/ICT Services (Information Security, Data Center Operations) | Software · FIELDED |
| └─ | Business process outsourcing and information and communications technology services including information security, large-scale disaster response, and data center operations. One of six reportable segments at Secom. Provides information security services, large-scale disaster response coordination, data center operations, and general BPO functions. Cross-sell synergies exist with compliance, safety, and operational continuity services. Part of Secom's six reportable segments. Provides information security services, large-scale disaster response coordination, data center operations, and general BPO functions. Cross-sell synergies exist with compliance, safety, and operational continuity services. |
| On-site Guarding and Patrol Services | Launched 1962 |
| └─ | Complementary to Secom's centralized monitoring operations, leveraging its trained personnel network. Near-term autonomy impact expected to be augmentation via patrol/inspection robots and automated alerts rather than full replacement. Part of Secom's integrated security service model creating switching costs and multi-year contracts. |
| BPO/ICT Services (Information Security, Disaster Response, Data Center Operations) | Software · FIELDED |
| └─ | Business process outsourcing and information and communications technology services including information security, large-scale disaster response coordination, and data center operations. One of six reportable segments at Secom. Provides information security services, large-scale disaster response coordination, data center operations, and general BPO functions. Cross-sell synergies exist with compliance, safety, and operational continuity services. One of six reportable segments at Secom. Cross-sell synergies exist with compliance, safety, and operational continuity services. |
| Cloud Video and Interactive Security Platform | Software · FIELDED · Launched 2023 |
| └─ | Cloud-based SaaS platform for video management systems (VMS) and access control as a service (ACaaS), replacing on-premises DVRs with cloud-hosted analytics and interactive security services. Secom invested in Eagle Eye Networks and Brivo in May 2023 to underpin a cloud-first video and access control roadmap. Enables global enterprises to centralize policies and analytics. Supports scalable AI analytics delivery and device management without on-premises hardware refresh cycles. Enables global enterprises to centralize policies and analytics. Supports scalable AI analytics delivery and device management without on-premises hardware refresh cycles. Investments in Eagle Eye Networks and Brivo completed May 2023. |
| Geospatial Information Services | Software · FIELDED |
| └─ | Mapping and spatial data services supporting security operations, asset management, and infrastructure monitoring. Standalone reportable segment providing mapping and spatial data services supporting security operations, asset management, and infrastructure monitoring. |
| Centralized Monitoring and Rapid Response System | Software · FIELDED · Launched 1962 |
| └─ | 24/7 alarm and CCTV monitoring platform with dispatch of security personnel, scalable from households to global enterprises. Integrates intrusion detection, access control, video surveillance, and fire detection into centralized monitoring operations. Commercial backbone of Secom's recurring revenue model. Creates high customer switching costs through equipment integration and business continuity implications. Generates rich event data streams used for training AI/ML models including video anomaly detection and false alarm reduction. Secom was founded in 1962 as a pioneer of centralized security systems in Japan. Commercial backbone of Secom's recurring revenue model. Creates high customer switching costs through equipment integration and business continuity implications. Generates rich event data streams used for training AI/ML models. Secom was founded in 1962 as a pioneer of centralized security systems in Japan. |
| Fire Protection System (Design, Installation, Maintenance) | Fixed · FIELDED |
| └─ | Integrated fire detection, alarm, and suppression systems designed, installed, and maintained by Secom for commercial and residential applications. One of six reportable segments at Secom. Integrated with centralized monitoring operations for comprehensive safety infrastructure. Integrated fire detection, alarm, and suppression systems designed, installed, and maintained by Secom for commercial and residential applications. Integrated with centralized monitoring operations for comprehensive safety infrastructure. |
| Insurance Services | — |
| └─ | One of six reportable segments at Secom. Tailored insurance products aligned with risk management services, providing cross-sell synergies particularly where compliance, safety, and operational continuity intersect. |
| Home Defense Project Ecosystem | Software · FIELDED · Launched 2025 |
| └─ | Residential security ecosystem combining connected sensors, cameras, and rapid response services. Phase 3 launched October 2025, reflecting standardized deployments for consumer market. Phase 3 launched October 28, 2025. Reflects standardized deployments for the consumer market with ongoing consumer uptake and brand reinforcement. Part of Secom's strategy to upsell analytics, interactive services, and cloud subscriptions across its installed base. Phase 3 launched October 28, 2025 per SECOM press release. Reflects standardized deployments for the consumer market with ongoing consumer uptake and brand reinforcement. Part of Secom's strategy to upsell analytics, interactive services, and cloud subscriptions across its installed base. |
| Fire Protection System | Fixed · FIELDED |
| └─ | Integrated fire detection, alarm, and suppression systems designed, installed, and maintained for enterprise and residential customers as part of Secom's comprehensive safety infrastructure. One of six reportable segments at Secom. Integrated with centralized monitoring operations for comprehensive safety infrastructure. |
| Expo 2025 Osaka Integrated Security Deployment | Launched 2025 |
| └─ | High-visibility national-scale deployment announced October 30, 2025. Secom is providing security services and contributing to safety and peace of mind at Expo 2025. Serves as a flagship showcase for integrated security technologies and operations. Expected to catalyze enterprise wins by validating Secom's integrated approach at national scale. Specific technologies deployed not enumerated in primary sources. |
| Advanced Security Robotics | UGV · PROTOTYPE |
| └─ | Exploratory development of mobile security robots for autonomous patrols and inspections as augmentation to human security personnel. Referenced as in-development with limited public deployment details. Referenced by secondary sources as 'development of advanced security robotics.' No independently verified case studies of autonomous patrol robots within Secom's deployments were detailed in primary sources. Near-term autonomy impact expected to be augmentation (patrol/inspection robots, automated alerts) rather than full replacement of human personnel. Expo 2025 Osaka deployment may include autonomous patrol augmentation within controlled perimeters. |
| Geospatial Information Services Platform | Software · FIELDED |
| └─ | Mapping and spatial data services providing geospatial intelligence for security and infrastructure applications. Standalone reportable segment providing mapping and spatial data services supporting security operations, asset management, and infrastructure monitoring. |
| Security System Hardware (CCTV, Access Control, Intrusion Sensors) | Sensor · FIELDED |
| └─ | Integrated suite of CCTV cameras, access control systems (cards/biometrics), and intrusion sensors paired with AI video analytics and IoT telemetry for remote diagnostics and control. Increasingly paired with AI video analytics and IoT telemetry extending coverage and enabling remote diagnostics and control. Creates switching costs through multi-year contracts and deep system integration. Secom designs, installs, and manages these connected systems. |
| Secom Smart Security Care (Elder Monitoring) | Software · FIELDED |
| └─ | Integrated elder monitoring and medical alert service combining security sensors, connectivity, and rapid response for aging populations. Deployed in Thailand and other international markets. Launched in Thailand as part of Secom's international expansion strategy targeting ~10% of consolidated revenue from overseas. Designed to address aging population demographics. Adapted to local regulatory and demographic contexts. Launched in Thailand as part of Secom's international expansion strategy. Designed to address aging population demographics. Adapted to local regulatory and demographic contexts. |
| Secom Smart Security Care (Elder Monitoring Service) | Software · LIMITED |
| └─ | Cloud-based elder monitoring and medical alert service launched in Thailand, combining safety sensors, connectivity, and remote response capabilities for aging populations. Launched in Thailand as part of Secom's international expansion strategy. Designed to address aging population demographics. Adapted to local regulatory and demographic contexts. Secom operates across 19 countries/territories. |
| Medical and Eldercare Services Platform | Software · FIELDED |
| └─ | Home medical services, senior residences, and medical record solutions providing an adjacent safety layer for aging societies integrated with security monitoring. One of six reportable segments at Secom. Provides cross-sell synergies with security monitoring particularly where compliance, safety, and operational continuity intersect. Addresses Japanese demographic headwinds and international aging population trends. |
| Avtel Holdings International Security Integration | Launched 2025 |
| └─ | Secom completed acquisition of a stake in Avtel Holdings Pte Ltd on July 24, 2025. Avtel is a global security system integrator. The deal is indicative of Secom's strategy to strengthen international delivery capabilities and complex systems integration outside Japan. Supports the company's goal of achieving approximately 10% of consolidated revenue from overseas operations. |
| Fire Protection Systems | Fixed · FIELDED |
| └─ | Design, installation, and maintenance of fire detection and suppression systems integrated with centralized monitoring. One of six reportable segments at Secom. Integrated with centralized monitoring operations. |
| Home Defense Project | Software · FIELDED · Launched 2025 |
| └─ | Residential security ecosystem integrating connected sensors, cameras, and rapid response services. Phase 3 launched October 2025, reflecting standardized deployments for consumer market. Phase 3 launched October 28, 2025 per SECOM press release. Reflects standardized deployments for the consumer market. Part of Secom's strategy to upsell analytics, interactive services, and cloud subscriptions across its installed base of 3.8 million subscribers. |
| IoT-enabled Devices (Smart Locks, Environmental/Security Sensors, Connected Cameras) | Sensor · FIELDED |
| └─ | Connected smart locks, environmental and security sensors, and networked cameras supporting remote viewing and event-driven alerts. Strongest growth in residential and industrial remote-asset protection applications. Growth is strongest in residential and select industrial remote-asset protection niches. Supports remote diagnostics and control capabilities. Part of Secom's strategy to upsell analytics and interactive services across its installed base. |
| CDP Double A ESG Recognition Program | Launched 2025 |
| └─ | Secom was selected to CDP's Double A List 2025 for both Climate Change and Water Security categories, announced December 12, 2025. Underscores risk management and sustainability credentials valued by institutional investors and enterprise customers. Supports enterprise sales positioning around compliance, safety, and operational continuity. |
